Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us.


Orders usually ship in 1-3 business days. 

North America: 3-5 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

We are shipping through USPS and they are experiencing longer delivery times than normal and we are not responsible for delayed packages. 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. 

Your files will be available to download right away once payment is confirmed. 


Because of the COVID-19 sanitary crisis, we are unable to accept returns at this time. 
But please contact us if you have any problems with your order. 

Please, find our full return policy here